What We Collect and Why We Hold It
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process your transactions, and keep your account secure.
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Device data such as your browser type and IP address is logged automatically each time you connect; this helps us detect unusual access and protect your wallet. We do not sell your personal data to third parties. Transaction records tied to your bKash or Nagad deposits
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are retained for the period required by applicable financial compliance rules. If you close your account, we will remove or anonymise your data within the timeframe set by the jurisdiction governing your eligible region. Any data shared with payment processors — including mobile wallet providers —
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is limited strictly to what those processors need to complete your transaction. We review our data practices periodically and update this policy when our processes change.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.